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Salesforce Social Business for Client Engagements

Videos: 
Social Enterprise 101
Facebook
Twitter
Linkedin
Social Contacts

Social Accounts and Contacts are features in Salesforce that use Social Media to spark conversations and insights with your Leads, Accounts, and Contacts.

II. Twitter - Social Media for Salesforce

Videos: 
Fundamentals
Salesforce for Social Media
Social Enterprise 101
Twitter

This Salesforce tutorial will show you the basics and understanding of Twitter for Salesforce. You will setup your account where you can post to Twitter and store conversations into Salesforce.