Social Business for Salesforce 201

Boost business intelligence and increase sales with Social Media. Gain insights into conversations. Answer questions more efficiently, and know what your customers want. Create effective Twitter and Facebook posts that can increase sales by increasing trust and brand value. Social Media is about collaboration. Harness the power of Social Media to get work done faster and more efficiently. Learn about new Salesforce technologies benefits they deliver to you and your company.

What you will learn:

• Explain how Facebook, Twitter, and Chatter integrates with Leads and Contacts
• How to use Twitter searches to your advantage
• How to gain leads through Facebook and Twitter
• Discuss Project management and team collaboration
• Import Conversations and Create Twitter Searches
• Campaign Tracking of Social Media
• Adding a Salesforce landing page to Facebook
• Project Management and File sharing