Social Media is a great way to connect to prospects, leads, and customers in real time. Social Media within Salesforce allows you to track and manage these efforts. Your business can take advantage of Social Media to boost your Sales, Marketing, and Service teams.
What you will learn:
Integrate Salesforce for Twitter and Facebook
Explain how Facebook, Twitter, and Chatter can work within Salesforce
How to set-up & import Social Media Data in Salesforce
How to work with Social Media in Salesforce
How to solve a Facebook and Twitter case within Salesforce
Explain how Chatter can improve your company’s sales and support teams
Learn Dashboard elements
Social Media and Collaboration Strategy development